We’re here
to help.
Quickly.
Two guides.
Same care on both sides.
Owners and diners use DineSights differently — and the help they need is different too. Start where you sit tonight.
For restaurant owners
Login, QR codes, the menu, visits, rewards, billing, and how to handle the small things that come up during a shift.
For diners
What happens when you scan a restaurant’s QR, why you might be asked for a phone number, what visits and rewards mean, and how to opt out.
Jump to the
question you’ve got.
The handful of topics that come up most often. Each one opens a short, scannable answer.
QR codes
Print, replace, and test the QR codes on your tables.
Login & OTP
Owner sign-in by mobile number and one-time code.
Menu questions
How items, prices, and updates flow from setup to live.
Rewards & visits
What a visit counts as, and how rewards work.
Privacy
What's collected, how it's used, and how to ask for deletion.
Contact support
Reach a human when you can't find an answer here.
The questions
everyone asks first.
A short preview. Owners and diners each have their own deeper FAQ — start with this and follow the trail.
i.How does a diner sign up?
They scan the table’s QR code, which opens the restaurant’s menu in their phone’s browser — no app to download. From there they can leave a phone number once to start tracking their visits and rewards, but they’re not required to.
ii.Do diners need to install anything?
No. DineSights runs entirely in the phone’s browser. A diner scans the QR, sees the menu, and that’s it. Signing up for visits/rewards adds a phone number, nothing more.
iii.What does an owner do day-to-day?
Most days, very little. After setup, the menu is live and visits accumulate as diners scan. Owners log in to update the menu, see which diners are returning, and review billing. See the owner guide.
iv.Where do I get a real human?
Open the contact page. Include your restaurant name, what you were doing, and a screenshot if you have one.
Still stuck? Talk to a human.
No phone tree, no ticket forms. A short note with your restaurant name and what's going wrong is enough to start. We answer the way we'd want to be answered.
Contact support